Andrew Meyer

Leverages modern tools and an understanding of compliance objectives to replace outdated workflows and create auditable, repeatable, and scalable solutions

Contact Information

Email: ameyer@zerosla.com

Cell: Available upon request

Public GPG Key: 0xB7CEF9B344C6EB5E

Summary of Qualifications

Review workflows and propose enhancements and automation pathways (e.g. Ansible)
Create detailed technical documentation from existing deployments and stakeholder interviews
Create system and application models, detailing the interactions between solution components
Work with Governance, Risk Management, and Compliance resources to identify and implement viable compliance solutions
Strong troubleshooting skills for both bare-metal and virtualized environments
Over 10 years of professional and personal experience operating on Linux servers (e.g. Debian, Ubuntu, etc)
Strong attention to detail during Audits, ensuring proper compliance with all applicable polices

Technical Skills

Ansible
Git as a VCS and workflow tool
CI/CD
Technical documentation and modeling
GPG
HAProxy
ZFS on Linux
Nginx
MySQL (including replication)
Linux Systems Administration
Creating training material and lectures to train other teams on specific components or technology
LDAP
RBAC
Least Privilege
Technical Project Management/Coordination
GRC Artifact Collection
Data Lifecyles
Elasticsearch (ELK stacks)
Prometheus
Grafana

Professional History

Reflected Networks

GRC Team January 2024 - Present

In addition to my responsibilities as a Senior Systems Administrator and Project Coordinator, I took on the following duties:

Assist with the completion of questionnaires
Design and implement a new access control system leveraging modern security and identity management concepts
Write middleware tools to ensure compatibility between legacy tools and the new access control system
Rewrite internal tools to support full Role Based Access Control principals
Work to align company policies and procedures with NIST guidelines
Work to establish SOCII-Type1 ready policies and procedures
Improve the company’s overall security and compliance posture
Audit internal systems to ensure compliance with internal policies
Provide guidance and plan remediation efforts

Technical Project Coordinator July 2021 - Present

In Addition to my responsibilities as a Senior Systems Administrator, I took on the following duties:

Formally work as a project coordinator for technical projects, providing leadership to team members and status reports to stakeholders
Structuring and Scheduling daily tasks to ensure the greater project proceeds on schedule and dependent work is completed before blocked work is due
Reviewing customer environments to ensure web properties maintain optimal performance and resiliency during scheduled migrations
Reviewing equipment migration lists to ensure individual clusters remain online during scheduled migrations
Work directly with customers when scheduling complex/sensitive equipment migrations to ensure engineering availability on both sides for troubleshooting
Leverage documentation experience to define documentation best practices and templates while providing support to employees to speed template adoption
Lead knowledge migration to new wiki system, ensuring critical articles are preserved while clearing unnecessary material
Oversee daily operations in the new wiki system, ensuring material is properly structured, useful, and follows documentation guidelines
Coordinate the migration into a new Inventory and Asset Management System to better monitor equipment quantities and minimum quantities of critical parts
Lead adoption of new Inventory system and provide support to employees to speed adoption
Expand upon Logistics team duties to include assisting with customs compliance and preparing equipment for international delivery
Oversee the US hiring pipeline to ensure potential hires move through the pipeline at a reasonable speed and that all dispositions are sent out in a timely manner.

Senior Systems Administrator June 2020 - Present

Primarily focus on Grafana, ELK, log processing, and analytics
Rapid graph and visualization development to assist with Severity 1 issues
Utilize Puppet to provide pull-based configuration management solutions
Utilize Ansible to provide push-based configuration management solutions
Extensively leverage HAProxy to provide highly available, fault tolerant load balancing services to ultra-high-traffic customers.
Maintain proprietary WAF and Edge layer to protect high-risk customer sites
Assist the Governance, Risk-management, and Compliance team with daily duties including consulting on security questionnaires
Coordinate Datacenter Operations team projects, such as the buildout of new datacenters and Places of Presence
Coordinate Logistics team projects, such as the purchasing and transportation of equipment necessary for new Places of Presence
Acting Project Coordinator for miscellaneous technical projects, providing leadership to team members and status reports to stakeholders
Assist with HR tasks such as employee onboarding and interview documentation

ServerCentral Turing Group (SCTG)

DevOps Sysadmin May 2018 - June 2020

Automate and modernize outdated workflows across numerous teams
Implement a ChatOps-based rapid peer review process leveraging Ansible dry runs in order to speed up deployments
Create useful visualizations utilizing ElasticSearch and Graphite data using Grafana
Deploy and maintain a medium-size ELK stack with index lifecycle rules
Manage high-bandwidth HAProxy clusters using dynamically generated backends using Ansible groups and Jinja2 templates
Maintain 3PB of ZFS on Linux storage space across multiple hosts with large disk arrays
Create viable Proof-of-Concept deployment for internal planning and development
Utilize Drone as a build pipeline, allowing for automatic packaging and deployment of scripts and tooling
Create training materials for other teams
Perform all duties the Linux Systems Administrator performed

Linux Systems Administrator September 2016 - May 2018

Managed Linux systems providing all internal tooling or utility services across the company
Built and maintained global anycast authoritative and recursor DNS fleets (PowerDNS)
Created an OpenLDAP bridge between Linux and Windows systems, preventing duplicative passwords
Designed and managed an LDAP-based SSH public key solution, providing real-time key addition/revocation propagation
Deployed and maintained a dual-master, dual-slave MySQL cluster

Netrix LLC, Chicago, IL

Cloud Linux Engineer February 2015 - September 2016

Designed, deployed, and maintained a globally scalable RBAC system based on OpenLDAP
Designed, deployed, and maintained a multi-datacenter monitoring platform
Managed a multi-site HAProxy cluster
Managed infrastructure applications including DNS (bind), NTP, and Icinga2 Monitoring servers
Built and tuned Graphite time/series metric stack
Utilized Saltstack as a configuration manager
Maintained PXE-based light-touch server installation framework
Maintained GitLab server and enforce a standard software development lifecycle leveraging git’s built-in tooling

Change Management Officer Janurary 2016 - September 2016

Reviewed procedures for HIPPA compliance
Managed Change Management processes and Change Approval meetings
Drafted policies, procedures, workflows, and frameworks for common tasks and processes
Created visualizations using UML, BPMN, and Archimate modeling frameworks
Crated Standardized Documentation for tasks and systems

IPsoft: Chicago, IL

Unix/Linux System Administrator November 2014 - Feburary 2015

Provided level 1 and 2 support to various Fortune 100 clients with a heavy focus on automatic remediation of common issues
Navigated complex post-merger client infrastructure with both on and off-shore teams
Worked on a Vblock based, 35,000 RHEL server network
Maintained Solaris and SunOS servers
Worked for PCI-compliant customers

Education

BFA - Lighting Design, DePaul University, 2014

Chosen as one of four students nationwide to enter the DePaul University School of Lighting Design.

Group Memberships and Volunteer Activities

Eagle Scout, Boy Scouts of America, Troop 167

Achieved Eagle Scout in 2009, which is the highest rank available through the Boy Scouts of America.